Your questions answered..

Q How competitive are your prices?

A We offer the lowest prices and the best service. Unlike other companies the prices we quote is the price you pay. We have a policy of no add ons or hidden extras.

Q What's included in your tariff?

A The price we quote is a fixed price with no hidden extras.

Q What if I find a cheaper company?

A First make sure that there are no hidden extras (car parking, congestion charge, waiting time and toll charges) and if you do find it cheaper call us to compare prices.

Q My pickup/destination has changed

A We are very flexible and will cater for all your needs

Q My flight has been delayed

A We monitor all flights to ensure that our chauffeurs meet you on time. How ever long the delay is we will meet you there when you come out of the airport.

Q I'm at the airport, where do I meet your chauffeur?

A Our chauffeurs always wait inside the terminal next to the exit from customs, with a board with your name and flight number.

Q Can I cancel my booking?

A Yes providing you give us sufficient notice (24 hours).

Q Can I smoke in your cars?

A We do observe a non-smoking policy in all our cars. However if you wish to smoke we will not stop you. Our customer comfort is our priority.


5 Rutland Gardens
Ealing
London W13 0ED
UK

Tel: (020) 8810 5456
Email: london.chauff@btconnect.com

 

 

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